Question 1

What is your shipping cost?

Accepted Answer

Standard shipping cost: $9.00 up to $74.99  Free Shipping for anything over $75.00 We are currently only shipping domestically.

Question 2

Do you allow returns?

Accepted Answer

We do not offer cash returns. However, we do offer a store credit if your item is eligible. You have 7 calendar days to return an item from the date of receipt. To be eligible for a store credit, your item must be unused, unworn, and unwashed in addition to being smoke, deodorant, make up and damage fee. The original tags must be attached and intact. Intimates, swimwear, sunglasses, accessories, jewelry, headwear, and all final sale/clearance are not eligible for store credit or returns.  If you feel you have received a defective or damage item, please contact with us within the first 3 business days of the delivery date.

Question 3

How long after I place an order will my item be shipped?

Accepted Answer

We will work to ship items out the same day if they are received by 1PM Monday through Friday or the next business day after the order has been placed. For holidays, Friday afternoons after 1PM, weekends, and Inventory Audit Days, it may take up to three business days before shipping. If it is an Inventory Audit Day, you will be made aware on our website.

Question 4

What are your Customer Service hours?

Accepted Answer

Monday – Friday: 7A – 7P Saturday and Sunday: 8A – 8P